Request service
Tell us what's going on.
Call, text or email. We answer during shop hours. Broken down right now? Call.
What to tell us
- Your name, company and best phone number
- The unit number, or the VIN if it's new to us
- What it's doing, and any lights or codes on the dash
- Where it is, and whether it can move
- Your PO number, if your company uses them
- A photo, if you can
Already a customer?
Give us the unit number and we'll open the job on that unit. It reaches us with the unit's history attached.
Customer sign-inWhat happens next
- You call or text
Unit number, where it is, what it's doing. A photo helps.
- We're on site
With the service truck and the common parts for that unit.
- You get the estimate
Line by line, straight to your phone or email. You OK what you want and nothing else gets done.
- Back to work
Notes, readings and parts go on the unit's history in ShopHub.
- Invoice by email
With your PO number on it, ready to pay.
Times are an example. How fast we get there depends on where you are and what's already on the board.